About

Welcome to Operational Excellence and Assessment Support (OEAS) at the University of Central Florida.

Mission

The mission of the UCF Office of Operational Excellence and Assessment Support (OEAS) is to support efforts to improve the quality of student learning outcomes and the effectiveness and efficiency of University operations through assessment and analytics. OEAS will accomplish this by providing support to all academic programs and administrative units through integrated processes that include continuous quality improvement, analytical and survey studies, technology integration and guidance in assessment.

Goals

The primary goal of the UCF Office of Operational Excellence and Assessment Support is to develop and maintain the capability to conduct assessments, surveys, and process analyses to support the assessment and process improvement needs of academic programs and administrative units. Specific types of capabilities include:

This goal and the specific goals described to the right support the University's goals of achieving the best undergraduate education available in Florida, achieving international prominence in key programs of graduate study and research, providing an international focus to curricula and research programs, becoming more inclusive and diverse, and becoming America's leading partnership university.

Vision

The Vision for the UCF Office of Operational Excellence and Assessment Support is to become the best administrative unit in the Florida State University System that provides assessment and process improvement support to academic and administrative units.

Specific goals include